He was a technical AND marketing genius. I do not remember a single person who has had such deep impact over such a sustained period, as Steve Jobs has had, on the state-of-the-art in multiple consumer-facing industries. Personal computing, animation films, portable music players, music and entertainment marketing, smartphones, and hand-held tablet computers – all these are markets which he created, and in which he led his company to success at a level that can only be dreamed of by other companies. He did not make products – he made objects of desire. He changed the ways of working of every industry that he touched.
He
built the first commercially successful personal computer in 1982 –
the Apple II, after first developing the prototype in a garage, along
with another technical genius, Steve Wozniak, whose autobiography is titled iWoz. This was the first commercial computer
to have a mouse and an OS with graphical user interface. For several
years – maybe 10 years, no machine came out on the market with
comparable graphical OS. This probably represents the longest period
of a technical monopoly ever.
He
then went on to build the successors, called Macintosh computers, or
Mac for short, which has been through several avatars.
They became the gold standard for ease of use and stylish looks. Like
every product that Jobs introduced, they were objects of desire, that
sold even though they were usually far more expensive than the
competition.
The
famous story of how he got thrown out of the company he had founded
is too well-known to recount, but genius that he was, he continued to
develop cutting edge technology, in a company appropriately called
NeXT. While the company never did come out with a commercial launch,
several technologies developed there were incorporated into later
versions of the Mac OS and other products. During that phase when he
had nothing to do with Apple, he also bought and spent time on building a young startup company called Pixar Animation, where he learnt and
taught the world how to to
create full-length ultra-realistic 3D animation feature films using
cutting edge computing
technologies that his company
used, as well as nifty software that it developed for internal use.
The only other company that had successfully made animation films
before, Disney, had made 2D films. Toy Story, Pixar's first film, was a blockbuster hit
heralded a new genre in personal entertainment. It
was inevitable that Disney and Pixar would merge, especially after
Apple Inc reclaimed Jobs as its own. However,
the success of Pixar and the deal with Disney made Jobs wealthy
independent of Apple – an important factor that allowed him to
dictate his own terms when he came back. Apple had become a basket
case in the nearly 10 years that it ran without Jobs – to the extent that Jobs got
arch rivals Microsoft into the company to continue to make Office for the Mac, and also a significant stake in Apple. This horrified Apple loyalists, and people felt that Microsoft had bought into Apple at a throwaway
price, that allowed Apple to raise some much needed money and to stay
alive, something that Microsoft also needed to defend themselves against charges of monopolistic behaviour. The reality was that Microsoft needed Apple to be alive, not
kicking. But he had not contended with Jobs' steely determination to reinvent Apple.
Jobs'
speech at Stanford's
commencement, Stay
Hungry, Stay Foolish, is
an all-time classic with
advice for anyone who aspires
to be a creative success. It
is a story of persistence and resilience, along with curiosity and
willingness to question the weight of collective wisdom. It
is something that every young person on the threshold of a career
would be well advised to read and internalise.
Jobs'
second innings with Apple has been even more exciting than the first,
by almost any measure. He revived a moribund company to become the
most valuable company on
Earth by market capitalisation and profits. Jobs has left behind a
company that has more liquid cash resources than the US Government.
It sits on the largest cash pile in the world of any manufacturing
company. It may be surpassed probably only by Berkshire Hathaway,
which is mainly an investment company.
Jobs'
second innings
at Apple began
with the i-Mac
– with transparent
plastic-encased monitors, computers and peripherals, not much
functional difference, but great looks that evoked gasps at first sight made it the first hit
product that gave Apple its second wind. Thereafter, there has been
no looking back. i-Pods,i-Tunes,
i-Stores,
i-Phones,
i-Pads,
and the yet unheralded i-Cloud
have all followed in
monotonous succession; each redefining rules of the marketplace, and
creating new standards to such an extent that Apple blazes the trail,
and the entire world simply plays catch-up. It seemed as if Apple was
unstoppable – till, cruelly, cancer took hold of Jobs. He battled
on for a few years, but all the medical knowledge of humankind
could not extend the life of this great man.
I
don't envy Tim Cook – while he has been Jobs' close aide and
confidante for several years, and been the de facto day-to-day head at Apple for a long time, stepping into Jobs' shoes won't
be comfortable – he will feel like a pygmy wearing three-league
boots. The world will keep comparing him with Jobs. Like the
i-Phone's latest
version (4S) released a couple of days back, even though it has almost all-new
innards, looks no different from the earlier version. Early reports suggest that Apple loyalists seem to be disappointed – quite possibly because it was the first product in more than
a decade to be launched without Jobs' involvement, either at the
launch or in its making.
Steve
Jobs, RiP.
A great tribute to the world's most creative genius.
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